
Cancellation
Once clicked, a pop-up will appear and it will allow you to cancel your subscription and service. You’ll be able to leave us feedback on the reason you are cancelling - we really appreciate any and all feedback as it helps us improve our services. If you have a Datacenter or Static Residential Proxies service then your proxies will be be lost instantly after confirming the cancellation and you will not be refunded unless customer support has specifically stated prior. If you are using residential bandwidth, cancelling a subscription and service will not effect your existing residential bandwidth. This bandwidth will remain on your account for your use in the future.