When KYC is Required
We regularly monitor network activity and may request KYC verification in the following circumstances:Automatic KYC Requirements
- All resellers: Any customer operating as a reseller or redistributor of our services
- Free trial requests: Customers requesting access to free trial periods
- Large usage patterns: Customers with high bandwidth consumption or extensive proxy usage
Risk-Based KYC Triggers
- Sensitive domain access: Activity involving domains that are sensitive but not entirely blocked
- Random compliance checks: Small, randomly selected customer groups to ensure ongoing compliance and deter bad actors
- Additional risk factors: As determined by our automated monitoring systems and risk assessment protocols
Verification Process
We partner with Idenfy, a trusted identity verification provider, to conduct our KYC processes. This ensures secure, reliable, and compliant customer verification while protecting your personal information.Information Required
Our KYC process is designed to be comprehensive yet respectful of your privacy. We may request the following information:Company Details
- Registered company name
- Business industry and sector
- Date of incorporation
- Registered company address
Contact Information
- Primary phone number
- Business email address
- Authorized contact person details
Usage Information
- Business model description
- Methodology of proxy usage
- Planned use cases and applications
- Expected usage volumes
Additional Documentation
- Business registration documents
- Identity verification for authorized representatives
- Any additional documentation requested by our Risk team
Compliance and Cooperation
By maintaining these high ethical standards through selective KYC verification, we ensure that Ping Proxies remains a trusted platform for legitimate business use while protecting the integrity of our network and the broader internet ecosystem.Contact
If you have questions about our KYC policy or have been requested to complete verification, please contact our compliance team at compliance@pingproxies.com.This policy is subject to updates as we continue to enhance our compliance procedures and maintain the highest standards of service.