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The Service Adjustment object represents a record of changes made to services in the Ping Proxies system. It provides a detailed audit trail of any modifications to a service, including who made the change, when it was made, and what was modified.

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Key Attributes

AttributeTypeDescription
service_adjustment_idintegerUnique identifier for the service adjustment
service_idstringID of the service that was modified
service_adjustment_typestringType of adjustment (e.g., extension, fulfillment, proxy_replacement)
service_adjustment_statusstringStatus of the adjustment (pending, complete, failed)
service_adjustment_preobjectJSON representation of the service state before the adjustment
service_adjustment_postobjectJSON representation of the service state after the adjustment
service_adjustment_evalobjectEvaluation of changes between pre and post states
service_adjustment_is_administratorbooleanWhether the adjustment was made by a Ping Proxies administrator
service_adjustment_is_automaticbooleanWhether the adjustment was made automatically by the system
service_adjustment_is_customerbooleanWhether the adjustment was made by the customer
service_adjustment_creation_datetimedatetimeWhen the adjustment was created
service_adjustment_last_update_datetimedatetimeWhen the adjustment was last updated
invoice_idstringID of any invoice associated with the adjustment

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Service Adjustment Types

Service adjustments can be of various types, each representing a different kind of change:
TypeDescription
ingestionInitial creation and ingestion of a service
fulfillmentAllocation of proxies to a service
remove_proxyRemoval of proxies from a service
additional_fulfillmentAdding more proxies to an existing service
updateGeneral update to service attributes
proxy_replacementReplacing proxies with new ones
extensionExtending the service period
top_upAdding additional bandwidth to a residential service
top_up_and_extensionBoth extending service and adding bandwidth
cancelCancellation of a service

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Object Relationships

The Service Adjustment object is connected to several other objects in the Ping Proxies API:
  • Service: Each adjustment is associated with a specific service
  • Invoice: Adjustments that involve billing will reference an invoice
  • Proxy Replacements: When proxies are replaced, the adjustment may contain details of the replacement
  • Customer: Adjustments track which customer made the change, if applicable
EndpointDescription
GET /public/user/service_adjustment/retrieve/{service_adjustment_id}Retrieve a specific service adjustment
GET /public/user/service_adjustment/searchSearch service adjustments with filters

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Example Response Structure

{
  "data": {
    "service_adjustment_id": 213,
    "service_id": "API-1234-5678",
    "service_adjustment_type": "extension",
    "service_adjustment_status": "complete",
    "service_adjustment_pre": {
      "service_expiry_datetime": "2023-09-14 18:30:00"
    },
    "service_adjustment_post": {
      "service_expiry_datetime": "2024-09-14 18:30:00"
    },
    "service_adjustment_eval": {
      "service_expiry_datetime": [
        "2023-09-14 18:30:00",
        "2024-09-14 18:30:00"
      ]
    },
    "service_adjustment_is_administrator": false,
    "service_adjustment_is_automatic": true,
    "service_adjustment_is_customer": true,
    "service_adjustment_creation_datetime": "2023-09-14 18:30:00",
    "service_adjustment_last_update_datetime": "2023-09-15 18:30:00",
    "invoice_id": "in_1NpRIvB2BUlqim5lN4v3URka"
  },
  "message": "Service Adjustment successfully retrieved."
}

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Usage Notes

  • Service adjustments provide a comprehensive audit trail of all changes to services
  • The service_adjustment_pre and service_adjustment_post fields store JSON snapshots of the service state before and after the change
  • The service_adjustment_eval field provides a side-by-side comparison of changed values
  • When an adjustment involves proxy replacements, the proxy_replacements array will be included with details of each replaced proxy
  • Service adjustments are read-only records and cannot be modified once created
  • The service_adjustment_is_administrator, service_adjustment_is_automatic, and service_adjustment_is_customer flags help identify the origin of the change
  • For complex adjustments like proxy_replacement, the adjustment may contain additional nested objects with details specific to that adjustment type